Terms and Conditions – Liquid Studios

 

1. Introduction

Welcome to Liquid Studios (“we,” “our,” or “us”). By accessing our website or purchasing a product, you agree to be bound by these Terms and Conditions. Please read them carefully.

 

2. Our Products

Liquid Studios creates handmade, small-batch, high-end home décor products — crafted with precision, built to last, and intentionally minimalist in design.

Each item is carefully poured, sanded, and polished to a luxury-grade finish.

 

3. Ordering and Payment

  • All products are made to order.

  • Full payment is required at the time of purchase.

  • Orders cannot be amended once confirmed.

  • Prices are subject to change at any time before checkout is completed.

 

4. Shipping and Delivery

4.1 UK Shipping

  • All items are handmade and individually packed.

  • Please allow adequate production time before dispatch.

  • Delivery timelines are estimates only and may vary by location.

  • We are not responsible for delays caused by postal or courier services.

4.2 International Shipping & Duties

  • We do offer worldwide shipping.

  • Buyers are solely responsible for any import taxes, customs duties, VAT, or related charges. These are not included in your checkout total.

  • If customs fees are unpaid and the item is returned or destroyed, no refund will be issued or only partial refund may be processed, minus original shipping costs.

  • We highly recommend reviewing your country’s import policies prior to purchasing.

 

5. Cancellations and Returns

5.1 Right to Cancel

Under the UK Consumer Contracts Regulations, you have the right to cancel your purchase within 14 days of receiving your item.

5.2 Return Policy

  • Returns must be requested within 14 days of delivery.

  • Products must be unused, in original packaging, and in sellable condition.

  • Customers are responsible for return shipping costs.

  • A refund will be issued once the item is received and inspected.

  • Items returned damaged or incomplete may result in partial or no refund.

5.3 Exclusions

  • Custom-made or personalized items are non-returnable unless faulty.

  • Please ensure the product suits your needs before purchasing.

 

6. Product Characteristics

Due to the handmade nature of our resin items:

  • Minor variations, color differences, or air bubbles may be present — these are considered part of the product’s character and uniqueness, not defects.

  • Our resin is food-safe, heat-resistant, and highly durable, but not recyclable.

  • Handle with care — resin is strong, but not unbreakable if dropped or misused.

 

7. Sustainability & Responsibility

 

  • Every product is designed, manufactured, and shipped by us from the UK.

  • We produce items on-demand, which avoids overproduction and surplus waste.

  • We use recyclable packaging and responsibly manage all production waste.

  • Our in-house production model minimizes environmental impact and allows full quality control.

 

8. Liability

Our liability is strictly limited to the value of the product purchased. We are not responsible for indirect or consequential losses, including but not limited to:

  • Delayed delivery

  • Customs holds

  • Loss of business

  • Loss of profit

 

9. Intellectual Property

All designs, products, images, text, and branding remain the sole property of Liquid Studios. No content may be copied, reused, or redistributed without our express written permission.

 

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be handled exclusively in the courts of England and Wales.